Updated and Effective as of: December 16th, 2024

At Lily & Foster, we understand that entrusting us with your creative work requires the highest level of confidentiality and care. This privacy policy describes how Lily & Foster, LLC ("we," "our," "us") collects, uses, and protects your information, including personal details and manuscript content, both online and offline. We are committed to transparency about our practices and ensuring you maintain complete control over your intellectual property.

This policy explains our practices regarding information collection, use, and sharing when you interact with our services, including our website, mobile applications, online tools, and editorial services. Depending on how you engage with us, additional notices about specific practices may apply.

Table of Contents

• Information We Collect About You

• How We Use Your Information and Why

• Who We Share Your Information With and Why

• Your Choices, Rights, and Controls

• International Transfers

• General Audience Site

• Retention

• Cookies and Other Tracking Technologies

• Protecting Your Information

• Changes to This Policy

• Contact Us

• Jurisdiction Specific Rights

• California Privacy Rights (CCPA Notice)

Information We Collect About You

We collect information in three primary ways:

Information You Provide

When you submit a manuscript for editorial review, request information, or contact us for support, we collect:

• Personal details (name, email address, phone number)

• Manuscript submissions and related project information

• Any additional details you share about your project or goals

Information We Collect Automatically

When you interact with our website and services, we automatically collect:

• IP addresses and browser information

• Operating system and device details

• Usage patterns and navigation data

Information We Collect from Third Parties

We may receive additional information from third-party sources, such as:

• Partners or platforms you use to submit manuscripts

• Payment processors or professional networks

• Public databases for verification purposes

How We Use Your Information and Why

We use collected information exclusively to provide exceptional editorial services and enhance your experience:

Providing Editorial Services

We use your information, including manuscript content, to deliver comprehensive editing services—reviewing, proofreading, and refining your work according to your specific requirements and vision.

Manuscript Handling Policies

Rejected Manuscripts: Due to high submission volume and our commitment to personalized attention as a boutique consultancy, we may need to decline certain projects based purely on capacity limitations. This decision reflects operational constraints, not the quality of your work. Rejected manuscripts are immediately removed from our systems unless you specifically request otherwise, and no personal data associated with declined submissions is retained or shared beyond our initial response.

Accepted Manuscripts: When we work on your manuscript, you retain complete ownership of your intellectual property. Lily & Foster makes no claim to your work—our role is strictly editorial consultation. All rights to your manuscript, including any revisions or suggestions we provide, remain exclusively yours.

Communication and Service Enhancement

• Communicate regarding your submission status and project updates

• Respond to inquiries and provide customer support

• Use aggregated, non-identifiable data to improve our services and user experience

Who We Share Your Information With and Why

We never sell, rent, or lease your personal information. Your manuscript content remains strictly confidential.

We may share limited information only with:

• Trusted service providers (payment processors, IT support) who are contractually bound to confidentiality

• Legal authorities when required by law or to protect our rights

All third-party providers sign strict confidentiality agreements and may only use your information to perform specific, authorized services.

Your Choices, Rights, and Controls

You maintain comprehensive control over your information:

• Access: Request copies of information we hold about you

• Correction: Update or correct any inaccurate information

• Deletion: Request removal of your personal information

• Communication preferences: Opt out of marketing communications

• Manuscript withdrawal: Request return or destruction of submitted materials

To exercise these rights, contact us using the information provided below.

International Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States under data protection laws that may differ from your country's regulations. By using our services, you consent to such transfers, which are conducted with appropriate safeguards.

General Audience Site

Our services are designed for adult authors and are not directed toward children under 13. We do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us immediately for prompt removal.

Retention

We retain personal information only as long as necessary to:

• Fulfill our editorial service commitments

• Comply with legal obligations

• Resolve disputes or enforce agreements

Rejected manuscripts are not stored unless specifically requested. Completed project materials are retained according to agreed-upon timelines and then securely destroyed.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to enhance your website experience, including:

• Improving site functionality and navigation

• Analyzing traffic patterns and user preferences

• Delivering relevant content and communications

You can control cookie settings through your browser preferences.

Protecting Your Information

We employ industry-standard security measures to protect your information from unauthorized access, use, or disclosure, including:

• Encrypted data transmission and storage

• Limited access controls and staff training

• Regular security assessments and updates

While no internet transmission is completely secure, we continuously update our protective measures to maintain the highest possible security standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised "Updated and Effective as of" date. We encourage regular review to stay informed about how we protect your information.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@lilyandfoster.com
Address: Lily & Foster, LLC, New York City, NY

Jurisdiction Specific Rights

United States

U.S. residents have rights to access, correct, delete, or restrict use of personal data. Contact us using the information above to exercise these rights.

Additional Jurisdictions

Residents outside the U.S. may have additional data protection rights under local laws. Please refer to your regional regulations for specific information.

California Privacy Rights (CCPA Notice)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Your California Rights

1. Right to Know: Request disclosure of categories and specific personal information we collect

2. Right to Delete: Request deletion of personal information, subject to legal exceptions

3. Right to Opt-Out: We do not sell personal information, but you can opt out if practices change

4. Right to Correct: Request correction of inaccurate personal information

5. Right to Limit: Restrict use of sensitive personal information for specific purposes

Exercising Your Rights

To submit requests, contact us at contact@lilyandfoster.com with sufficient detail to locate your information and identify your specific request.

Identity Verification

For security, we may require identity verification before fulfilling requests through information you've previously provided or additional verification measures.

Shine the Light Law

California residents may request information about personal information disclosures to third parties for direct marketing purposes by contacting us using the information in the "Contact Us" section.

Non-Discrimination

We will not discriminate against you for exercising CCPA rights, including denying services, charging different prices, or providing different service levels.

Minors' Privacy Rights

We do not knowingly collect information from individuals under 16. If we discover such collection, we will delete the information immediately. Contact us if you believe we have collected information from a minor.